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Support
We have an experienced, competent, and accessible support department that ensures that any problems and issues can be remedied quickly and efficiently, whether they arise during the installation, or later during operation, of our systems.
Phone
+46 (0) 472 45156
Email
support@hydroware.se
To make it easier for you as a service and installation fitter, we at Hydroware have developed several tools.
Tech Support
![Tim Westlund med vit pikétröja](https://hydroware.global/app/uploads/2022/01/Tim_Westlund-1.jpg)
Tim Westlund
Support and Spare Part Manager
tim.westlund@hydroware.se
+46 (0) 472 45154
![](https://hydroware.global/app/uploads/2021/12/Magnus-Olsson.jpg)
Magnus Olsson
Senior Support / Training
support@hydroware.se
+46 (0) 472 45156
![](https://hydroware.global/app/uploads/2021/12/Mattias-Ovesson.jpg)
Mattias Ovesson
Support
support@hydroware.se
+46 (0) 472 45156
![Ola_Jodenius-profil](https://hydroware.global/app/uploads/2022/02/Ola-Jodenius.jpg)
Ola Jodenius
Support
support@hydroware.se
+46 (0) 472 45156
![Fabian Bengtsson i profil](https://hydroware.global/app/uploads/2022/02/fabian-bengtsson.jpg)
Fabian Bengtsson
Support
support@hydroware.se
+46 (0) 472 45156
![Liam Nyberg on grey background](https://hydroware.global/app/uploads/2023/03/Liam-Nyberg-2.png)
Liam Nyberg
Support
support@hydroware.se
+46 (0) 472 45156
Field technicians
Our field technicians help out on-site
![](https://hydroware.global/app/uploads/2021/12/Magnus-Johansson.jpg)
Magnus Johansson
Field technician/Support
support@hydroware.se
+46 (0) 472 45156
![](https://hydroware.global/app/uploads/2021/12/Jonas-Nilsson.jpg)
Jonas Nilsson
Field technician/Support
support@hydroware.se
+46 (0) 472 45156
Spare parts
![Tim Westlund med vit pikétröja](https://hydroware.global/app/uploads/2022/01/Tim_Westlund-1.jpg)
Tim Westlund
Support and Spare Part Manager
tim.westlund@hydroware.se
+46 (0) 472 45154
![](https://hydroware.global/app/uploads/2021/12/Emma-Lindroos.jpg)
Emma Lindroos
Spares
spares@hydroware.se
+46 (0) 472 45196
![](https://hydroware.global/app/uploads/2021/12/Anna-samuelsson.jpg)
Anna Samuelsson
Spares
spares@hydroware.se
+46 (0) 472 45196
We send spare parts the same day we receive the order with the fastest possible delivery method on good terms. Fast delivery and humane spare part prices ensure a satisfied owner of the elevator.