The HydroElite Experience

Support

We have an experienced, competent, and accessible support department that ensures that any problems and issues can be remedied quickly and efficiently, whether they arise during the installation, or later during operation, of our systems.

To make it easier for you as a service and installation fitter, we at Hydroware have developed several tools.

Tech Support

Tim Westlund med vit pikétröja
Tim Westlund

Support and Spare Part Manager
tim.westlund@hydroware.se
+46 (0) 472 45154

Magnus Olsson

Senior Support / Training
support@hydroware.se
+46 (0) 472 45156

Mattias Ovesson

Support
support@hydroware.se
+46 (0) 472 45156

Ola_Jodenius-profil
Ola Jodenius

Support
support@hydroware.se
+46 (0) 472 45156

Fabian Bengtsson i profil
Fabian Bengtsson

Support
support@hydroware.se
+46 (0) 472 45156

Liam Nyberg on grey background
Liam Nyberg

Support
support@hydroware.se
+46 (0) 472 45156

Field technicians

Our field technicians help out on-site

Magnus Johansson

Field technician/Support
support@hydroware.se
+46 (0) 472 45156

Jonas Nilsson

Field technician/Support
support@hydroware.se
+46 (0) 472 45156

Spare parts

Emma Lindroos

Spares
spares@hydroware.se

+46 (0) 472 45196

Anna Samuelsson

Spares
spares@hydroware.se
+46 (0) 472 45196

Birgitta Berglund
Birgitta Berglund

Aftersales Support / Spares
Sustainability birgitta.berglund@hydroware.se
Dir: +46 (0) 472 45 111 |
Sapres: +46 (0) 472 45196

We send spare parts the same day we receive the order with the fastest possible delivery method on good terms. Fast delivery and humane spare part prices ensure a satisfied owner of the elevator.