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Support
We have an experienced, competent, and accessible support department that ensures that any problems and issues can be remedied quickly and efficiently, whether they arise during the installation, or later during operation, of our systems.
To make it easier for you as a service and installation fitter, we at Hydroware have developed several tools.
Tech Support

Tim Westlund
Support and Spare Part Manager
tim.westlund@hydroware.se
+46 (0) 472 45154

Magnus Olsson
Senior Support / Training
support@hydroware.se
+46 (0) 472 45156

Mattias Ovesson
Support
support@hydroware.se
+46 (0) 472 45156

Ola Jodenius
Support
support@hydroware.se
+46 (0) 472 45156

Fabian Bengtsson
Support
support@hydroware.se
+46 (0) 472 45156

Liam Nyberg
Support
support@hydroware.se
+46 (0) 472 45156
Field technicians
Our field technicians help out on-site

Magnus Johansson
Field technician/Support
support@hydroware.se
+46 (0) 472 45156

Jonas Nilsson
Field technician/Support
support@hydroware.se
+46 (0) 472 45156
Spare parts

Emma Lindroos
Spares
spares@hydroware.se
+46 (0) 472 45196

Anna Samuelsson
Spares
spares@hydroware.se
+46 (0) 472 45196

Birgitta Berglund
Aftersales Support / Spares
Sustainability birgitta.berglund@hydroware.se
Dir: +46 (0) 472 45 111 |
Sapres: +46 (0) 472 45196
We send spare parts the same day we receive the order with the fastest possible delivery method on good terms. Fast delivery and humane spare part prices ensure a satisfied owner of the elevator.