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Support
We have an experienced, competent, and accessible support department that ensures that any problems and issues can be remedied quickly and efficiently, whether they arise during the installation, or later during operation, of our systems.
Support: +46 (0) 472-183333
Spares: +46 (0) 472-183355
To make it easier for you as a service and installation fitter, we at Hydroware have developed several tools.
Hydroware-products
Support
Support HydroElite & TractionElite: +46 (0) 472 45156
E-mail: support@hydroware.se
Spares
Phone: +46 (0) 472-45196
E-mail Spares:
spares@hydroware.se
E-mail Claims: reclaim@hydroware.se
Hisstema-products
Support
Support Hisstema-products: +46 (0) 8-55423070
E-mail: support_np1@hydroware.se
Spares
Phone: +46 (0) 8-55423090
E-mail Spares:
spares@hydroware.se
E-mail Claims: reclaim@hydroware.se
Tech Support
Ola Jodenius
Acting Support and Spare Part Manager
ola.jodenius@hydroware.se
+46 (0) 472 45135
Magnus Olsson
Senior Support / Training
support@hydroware.se
+46 (0) 472 45156
Mattias Ovesson
Support
support@hydroware.se
+46 (0) 472 45156
Fabian Bengtsson
Support
support@hydroware.se
+46 (0) 472 45156
Liam Nyberg
Support
support@hydroware.se
+46 (0) 472 45156
Oliver Askander
Support
support@hydroware.se
+46 (0) 472 45156
Juha Drougge
Support
support_np1@hydroware.se
+46 (0) 855 423 070
Viktor Lindholm
Support
support_np1@hydroware.se
+46 (0) 855 423 070
Contact us for support
Field technicians
Field technician/Support
Our field technicians are available to help out on-site.
Magnus Johansson
Field technician
support@hydroware.se
+46 (0) 472 45156
Mikael Leonhardt
Field technician
support@hydroware.se
+46 (0) 472 45156
Amjad Amoud
Field technician
support_np1@hydroware.se
+46 (0) 855 423 070
Spare parts & Claims
Ola Jodenius
Acting Support and Spare Part Manager
reclaim@hydroware.se
+46 (0) 472 45135
Emma Lindroos
Spares
spares@hydroware.se
+46 (0) 472 45196
Anna Samuelsson
Spares
spares@hydroware.se
+46 (0) 472 45196
We send spare parts the same day we receive the order with the fastest possible delivery method on good terms. Fast delivery and humane spare part prices ensure a satisfied owner of the elevator.